Why you need to monitor first time call failures and how to get started
5 min read
First time call failures are a significant safety concern but can often fly under the radar. It’s vital housing providers get to grips with the issue and take the necessary steps to protect the people using telecare services. There’s been a steady rise in first time call failures over recent...
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Why you should monitor first time call failures and how to...
5 min read
Do you need to implement a full digital upgrade or is an analogue to digital converter a suitable alternative to take action to...
The truth: Industry capacity issues and your move to...
3 min read
The Digital Telecare Briefing was formed and took an honest look at what progress the industry had made in moving to digital...
Why BT's revised digital switchover date isn't helpful
4 min read
BT announced a revised timeline for the digital phone switchover. This changes the end date for the upgrade work from Dec 2025 to...
What you should be looking for in a digital warden call...
4 min read
It's essential housing providers ensure their warden call services meet the demands of the new digital network.
The Ups and Downs of First Time Call Failures:
2 min read
We're committed to leading the way in telecare innovation and keeping our partners informed about the critical challenges facing...
7 steps to better technology enabled care services | Part 4
4 min read
Technology enabled care helps you create inclusive, accessible and safe environments that empower and enrich the lives of older...
Appello Celebrates Double Shortlisting at Housing...
2 min read
We’re thrilled to announce that Appello has been shortlisted in two categories at the Housing Innovation Awards for 2025
What are the benefits of technology enabled care? | Part 3
4 min read
Technology enable care provides a flexible & efficient way for people to manage their health & wellbeing at home.
ONE of Scotland’s top housing providers selects Appello...
3 min read
We are delighted to announce that Hanover has chosen Appello to provide end-to-end digital telecare services within its supported...
Why technology enabled care services are important | Part 2
3 min read
Technology enabled care services have a vital role to play within our health, care and housing sectors, enabling people to live...
What you need to know about Technology Enabled Care | Part 1
4 min read
Technology enabled care helps people manage their health and wellbeing at home or in a home-like environment. It has an important...
T2 Fire & TECS Enhance Fire Safety through Warden call...
4 min read
T2 Fire & TECS is thrilled to announce that we have been awarded a significant contract to install cutting-edge Appello SLS...
T2Digital & Appello Deliver Digital Telecare for Magna...
4 min read
T2Digital, a trusted installer of Appello’s digital systems with over 30 years of experience in providing Technology Enabled Care...
The ISDN Issue
3 min read
Many housing providers are well aware of the digital switchover and how this affects their telecare services. But the impact...
Why you should monitor first time call failures and how to...
5 min read
With a steady rise in first time call failures in recent years, many housing providers are unaware of the impact. Appello...
The truth about first time call failures: the 10 essential...
4 min read
First time call failures can have a serious impact on the safety of your telecare services. But housing providers are often...
An independent view of the digital phone switchover
14 min read
What are the risks of operating analogue equipment over a digital network? Now work is well underway on the digital phone...
Why should you choose a digital dispersed telecare alarm...
6 min read
When considering your next dispersed telecare alarm, two SIMs are better than one…
The risks of delaying a move from analogue to digital...
5 min read
There’s been much discussion about digital telecare over the last few years but some housing providers still have a question mark...
Appello launch SmartLifeDUAL
3 min read
Dual SIM technology, Ethernet connectivity, enhanced 2G failover are all combined with unique interoperability in SmartLifeDUAL.
The impact of analogue to digital switch on your monitoring...
6 min read
Work is well underway on the digital switchover and the impact on analogue telecare services is becoming apparent.
Digital telecare facts vs the myths
8 min read
There’s a lot of information about digital telecare for housing providers to digest. This can include mixed messages from various...
Appello secures contract with East Renfrewshire Council
3 min read
We're delighted to announce Appello has been chosen by East Renfrewshire Council to upgrade their analogue warden call system.
The sunset of 2G and 3G services
4 min read
As 4G and 5G mobile internet connectivity have been deployed globally the retirement of 2G and 3G networks is imminently upon us,...
Appello joins forces with Wiltshire Council
2 min read
Wiltshire Council has recently received a funding of £75,000 as part of a national scheme to co-produce tech services with older...
What are SCAIP and NOWIP in the digital telecare industry?
3 min read
Appello's A2D converter, SmartBridge is specifically designed to support analogue telecare equipment over the digital network.
How older people are adapting to today's digital technology
5 min read
Within this article, we will look into how the older generation adopted to new technology during COVID-19, but why some can still...
How to transition to a digital warden call system
4 min read
Learn what defines a digital warden call system, how it differs from analogue and the consideration for upgrading too digital.
What is digital telecare? - Appello
5 min read
Digital telecare alarms, which use digital protocols, can reliably send telecare messages across the network.
What does TLS mean for the technology enabled care sector?
3 min read
We need to protect data running through digital technology enabled care devices, which is the importance of TLS encryption.
Interoperability is important in our Technology Enabled...
2 min read
The ability for a digital telecare device to be interoperable is a huge break-through within the Technology Enabled Care (TEC)...
A bridge, hybrid or full digital telecare system
5 min read
The upgrade of the UK’s telecoms networks is well underway and the need to embrace digital telecare is widely accepted.
Digital telecare has made improvements to our emergency...
3 min read
Digital telecare is the way forward for telecare in the UK. Some housing providers are already on their way with their digital...