Success Stories
Discover how Appello has empowered our customers to transition to digital telecare. Explore inspiring success stories and see how our products and services have made a difference.
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Simplifying the digital telecare switchover
Sometimes it's about knowing what to ask. Our short guide includes 10 critical questions you need to ask before upgrading your telecare systems.
Orbit and Appello Upgrade Historic Independent Living Site
Appello upgraded a complex listed 16th-century site to a fully digital telecare alarm system, Smart Living Solutions, delivering a high-quality, compliant, well received result.
Read the full storyAgamemnon Housing embraces Digital Switch with Appello
Appello’s Smart Living Solutions seamlessly transitioned Agamemnon Housing from analogue to digital telecare, enhancing resident safety and communication.
Read the full storyBlackpool Coastal Housing introduce Appello digital telecare
Blackpool Coastal Housing seamlessly transition to digital telecare technology, with Appello's Smart Living Solutions, enhancing resident communication and support with a future-proofed system.
Read the full storyCardiff Council Transforms Community Living Schemes
Cardiff Council upgrades 9 community living schemes with Appello’s Smart Living Solutions digital telecare, enhancing resident safety and communication.
Read the full storyAppello Continues PA Housing Support on Digital Switchover
Over 75 PA Housing properties upgraded with Appello’s digital telecare solutions, Smart Living Solutions and SmartLife.
Your Housing Group – Digital Telecare Monitoring
Your Housing Group transition to a unified telecare system using Appello’s CareNet EVO, monitoring over 4,500 connections across multiple housing associations.
Read the full storyHousing 21 partners with Appello to deliver secure telecare
Residents benefit from modern, secure and reliable telecare systems, as Appello supports Housing 21's digital transformation ready for the digital switchover.
Read the full storyAppello Delivers Tailored Out of Hours Service to 85,000
Appello provides tailored out of hours service for 40,000 East Northamptonshire Council households - 24/7 support in a variety of emergency situations.
Read the full storyFirstPort and Appello collaborate on Telecare Monitoring
The partnership evolves to digital telecare monitoring to meet changing market and resident expectations, with real-time data to enhance efficiency, service delivery and resident care.
Read the full storyCareline Support Enhances Call Handling with CareNet EVO
Careline Support transitioned to CareNet EVO for improved efficiency, operator/customer experience and call handling, for both digital and analogue set up.
Read the full storyPA Housing’s Digital Journey to Date
PA Housing transitioned legacy analogue telecare systems to digital solutions and enhanced resident inclusion with My PA app.
Read the full storyOrbit Realise the Benefits of Smart Living Solutions
Orbit reap benefits of enhanced safety and wellbeing, with positive feedback from residents and staff on Appello Smart Living...
Teign Housing Utilises Appello Monitoring and AppelloSBR
Appello monitors 1,200 alarms and delivers out of hours service to 3,600 Teign Housing properties with AppelloSBR, delivering self-service functionality and enhancing resident support.
Read the full storyCareline Support delivers future-proof digital service
In this short interview with James Knight, Monitoring Services Manager at Careline Support, we look at their decision-making process, the implementation process and experiences over six months of delivering services to customers through CareNet.
Read the full storyNRS Healthcare Sees 27% Reduction in FTCF
Appello DigitalBridge reduces NRS Healthcare first time call failure rates by 27%, improving call reliability and safety for their 3,500 telecare users.
Read the full storyPlus Dane Housing – Transforms resident monitoring
Secure digital platform AppelloSBR gives Plus Dane Housing real-time data, improving emergency response, resident services and ensuring GDPR compliance.
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Proud to be supporting...
Why Appello?
Over
50,000
vulnerable people
living safer lives, digitally connected by Appello.
Over
2.5 million
digital calls
managed by our Careline team.
Supporting
4 out of 5
of the UK's specialist housing providers
on their digital telecare journey.
A helping hand with your digital switchover
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