Digital VOIP connectivity
No reliance on call backs from the Alarm Receiving Centre (ARC) makes for a faster and more reliable connection, without the risk of conflicting calls and additional costs.
Choice and flexibility
The only dispersed alarm compatible with a wide range of telecare peripherals, including those from other telecare manufacturers.
Dual SIM resilience
If the primary SIM loses connectivity, a secondary roaming SIM, provided at no extra cost, ensures continuous service.
The complete digital dispersed alarm solution
SmartLife seamlessly connects to the UK's digital networks, ensuring help is always on hand. It works with your existing telecare devices, offering unparalleled flexibility.
With dual SIM technology and TLS encryption, SmartLife provides the most robust and secure connection available, giving you and your customers peace of mind. Plus, its backward analogue compatibility ensures a smooth transition to a fully digital future.
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Fully VOIP digital, for best connectivity
A true digital connection
SmartLife is connected to the alarm receiving centre (ARC) with no reliance on call backs that create delays and fees.
Flexible resilience whatever your set up
Multiple connectivity options
SmartLife offers the ability to use either Ethernet, 4G SIM or WiFi connectivity.
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Digital with analogue backwards compatibility
Designed to meet your set up
Can be installed to use either digital or analogue protocols if you are not yet ready to switch.
Automated system health checks
Added reassurance
SmartLife continuously checks both the health of the microphone and that the SIM is in operation.
Let Appello simplify the digital telecare switchover for you
If you want a pain-free way to transition to digital telecare, we’d love to chat. Speak to one of our experts today.
Not every ‘Digital’ alarm is Digital
Those digital alarms, that rely in part on analogue technology, have their limitations now and can’t be guaranteed to function in the future.
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Connect with VOIP
Digital dispersed alarms connect users to monitoring centres. Some send alerts, requiring call-backs via the 2G network using both digital and analogue technologies, limiting reliability. Fully digital alarms use VOIP, opening a voice call over the digital telecoms network without the need for the operator monitoring centre to call back. This ensures faster response, better clarity, reliability, and cost-effectiveness. With the 2G network's impending decommissioning, upgrading to fully digital alarms is crucial and the most future-proofed option.
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Multiple connection options
We all know sometimes a SIM card struggles for signal or there is a problem with the broadband, so different connection methods ensure help can be reached even if there are issues such as downtime. Multiple connectivity options like WiFi, Ethernet and dual SIM in dispersed alarms ensure reliable help, even during signal issues or internet outages, providing a robust and resilient service.
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Telecare compatibility
Compatibility with telecare devices from multiple manufacturers, gives you choices that can result in cost savings and enable you to deliver a tailored service to your customer. It enables you to keep using your existing devices, expanding your options and avoiding unnecessary replacements.
