Simplifying the safe
switch to digital telecare.

As we reach the final year before the 2027 deadline, we provide the clarity and expertise
to navigate the implementation bottleneck without compromising resident safety.
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Secure the Present.

Define the Future.

Whether you need a safe interim bridge to beat the deadline
or are ready for a full wellbeing transformation, our solutions
ensure safety is the standard.

A2D Converter

Secure the Present

The Safe Interim Choice.

Retain
your hardwired emergecny alarm system with a analogue to digital converter.
SmartBridge is the proven converter that ensures
digital compliance without the risks of a forced,
last-minute migration.

Warden Call

Define the Future

The Next Generation of Digital Telecare. 

Future-proof your properties with our digital warden call systems. Discover how our innovative emergency alarm systems seamlessly enhance resident safety, improve wellbeing, and transform your supported housing experience today.

Appello Careline

The Support You Need

Reliability in Every Call.

Quality of service is the number one factor for 75% of providers. Our monitoring services ensure that your residents are never left relying on a system known to struggle, providing 24/7 reassurance during the digital transition and beyond. 

Navigating the Digital Switchover

We cut through the technical noise to focus on the metric that matters: resident safety.

Warden call system on the wall with elderly woman pressing the button.
Navigating the 2026 Telecare Bottleneck

The risk is no longer just technical; it is logistical.
Watch our webinar on how to beat the capacity bottleneck. 

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Why the digital switch is increasing telecare first time call failures?

Discover what a First Time Call Failure is, and why they happen.

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The important things you need to know about A2D converters.

Discover the important considerations to ensure you maintain a service you expect with a A2D converter.

Digital Telecare Readiness Report: Bridging the Safety Gap

Benchmark your organisation's readiness, understand the critical risks facing the sector and inform your switchover strategy.

Are you ready for the digital switchover?

Our latest report with Housing LIN reveals a dangerous "awareness paradox". 98% of housing providers know the deadline is coming, but only 36% expect to complete their upgrades in time. 

Digital Telecare Readiness Report - No background

Market Leaders in Digital Telecare
and Technology Enabled Care (TEC)

400K+

vulnerable people

living safer lives, connected to Appello.

4M+

digital calls

managed by our Careline team.

150+

UK housing providers are trusting

Appello with their transition to digital.

50,000+

digital telecare devices

monitored by our team.

“SmartBridge is a strong option for any organisation looking to modernise their telecare infrastructure without undertaking full replacements. It’s ideal for schemes with functional legacy systems that need to be made digitally compliant. Given our experience and the results we’ve seen, I would confidently recommend it to others across the sector.”

Jacob Sprayson Operations Support Manager, Housing 21

“I would 100% recommend Appello. Our out of hours service is so much better than it ever was. It's all the details that make it feel above and beyond.

I get the impression it's just business as usual for the Appello team but to us it's so much more. I can't praise it enough.”

Tanya Bauer Improvement Surveyor and Stand-by Manager, Coastline Housing

“We are really excited about the installation of SLS and the digital monitoring from Appello.

We’ve seen the difference, from improved staff efficiency,
to increased feelings of safety and reduced loneliness and social
isolation for residents.”

Chris Birch Older Persons Technology Lead, Plus Dane Housing

“I would absolutely recommend Appello. They just have a great reputation as a market leader and we've had no issues whatsoever.

Everything's going so smoothly that it's just there in the background and we don't need to give it too much thought."

Gemma Glennon Age Friendly Housing Manager, Southway Housing Trust

We’re Already Proudly Supporting

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Recent Blog Posts

3 key switchover risks housing providers can’t afford to ignore
In just 8 months, the digital switchover will be complete. But what are the risks if you fail to...
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Why analogue to digital converters are the smart solution to 2027 switchover
Housing providers are running out of time. Digital compliance is crucial to protect vital telecare...
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Three interim switchover solutions – and why only one of these is recommended
The end of the analogue network is nearly here. If you're yet to upgrade to digital, an interim...
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