Agamemnon Housing embraces Digital Switch with Appello’s Smart Living Solutions
Summary
About the company
Agamemnon Housing Association is a sheltered housing provider for people aged 60 and over, with a sizeable portion of their residents being part of the veteran community. The organisation is dedicated to offering safe, supported living environments and proactively seeks innovative solutions to improve their services and future-proof their housing portfolio.
The challenge
Agamemnon Housing faced the pressing need to transition from analogue to digital telecare while ensuring the new system would meet future demands. They wanted something that aligned to their plans for additional technology driven assisted living services - enabling improved property management (fire detection, temperature gauges, mould detection, and noise level monitoring), as well as incorporating health-related features, such as fall detectors, motion sensors. The system needed to enhance the all-round monitoring services for their residents.
The solution and results
Agamemnon Housing partnered with Appello and Orestone to implement the Smart Living Solutions (SLS) system across six supported living sites.
By involving stakeholders in testing and decision-making, they selected a future-proofed solution that met their requirements. The SLS system, integrated with advanced features like connected fire detection and live monitoring via AppelloHQ, enhanced safety, integrity, and governance.
The dashboard offers clear visibility, replacing the previous use of spreadsheets for reporting. The operations manager can now quickly identify emergency calls made, and potential problems faced by residents.
“We’ve got live data now and we can deal with it live in real time. Senior Leadership can now ask managers, “What are we doing about this?” and proactively address any issues raised on the dashboard. It enables us to pre-empt and decide what additional work we need to do with a tenant to safeguard them for the future.”
Carl Dixon
CEO, Agamemnon Housing Association
Agamemnon Housing believes that the Appello SLS system’s versatility, agility, and ability to integrate with various technologies will meet their needs, both now and in future, to benefit all tenants – especially as the population ages, and healthcare services evolve. Tenants expressed confidence that the system would be fit for the next 10-15 years.
Additionally, switching to Appello’s Careline for call monitoring ensured reliability and alignment with their digital systems. Residents benefited from features like apartment-to-apartment calling, fostering social connections, and reducing isolation.
“We made the decision to change our provider and after looking at the market, it was quite an easy decision to make that we would go with the monitoring provider the kit belongs to, so we also changed over to Careline for our call monitoring.”
– Carl Dixon, CEO, Agamemnon Housing Association
Benefits of the solution
1
Streamlined transition to digital telecare with reliable monitoring services.2
Improved fire prevention through integrated, compliant systems.3
Real-time data visibility for proactive issue resolution and governance.4
Enhanced resident communication, reducing isolation with social features.5
Future-proofed housing with potential for health-related technology integration.Find out more about Smart Living Solutions
Appello’s Smart Living Solutions (SLS) is a comprehensive digital telecare system designed to improve the safety, communication, and quality of life for residents in supported living environments. With advanced features like real-time monitoring, integrated fire safety systems, and future-ready technology, SLS supports housing providers in delivering enhanced services and ensuring compliance with regulatory standards.
Backed by Appello’s expertise and Careline monitoring service, SLS is a reliable choice for housing providers aiming to embrace the digital switch, safeguard residents, and adapt to the evolving needs of their communities.
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Find out more about Appello's warden call system, Smart Living Solutions.
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