Looking for yourself or a loved one?
We provide emergency alarms and assisted living services to individuals across the UK.
Go to siteFinding the right digital telecare solution for your needs with our Buyer's Guide
The shift to digital technology is transforming the telecare industry but, with many new options on the market, it’s not always obvious which solution is best for you and your customers.
At Appello, we work with housing, health and care providers to deliver life-enhancing Technology Enabled Care services. We offer a number of digital solutions to empower individuals to feel safer, more connected and in control – and your staff to work more effectively.
We’ve put together some information below to help you find the right solution to meet your needs.
How can we help you?
Our SmartTEC range offers flexible digital telecare solutions for supported housing providers, with both hardwired and dispersed alarm systems for communal properties and independent living.
Discover more…We understand that upgrading to digital telecare is a significant investment, so we offer a number of ways to support you on your digital journey.>/p> Discover more…
Our innovative and robust monitoring and call handling solutions are designed for organisations in the housing, health and care sectors.
Discover more…Digital telecare offers many benefits to housing providers but we understand that the practicalities of the transition can seem challenging. We’ve put together many resources to help as you embark on your digital journey.
Discover more…If you are looking for telecare equipment for a loved one, visit our consumer shop.
You can also contact us to talk through your requirements and get your questions answered with one of our experienced team members.
Looking for digital telecare equipment
We can help if you need to upgrade your existing systems to make sure these are compatible with the digital network, are looking for equipment for new customers, or need to replace broken equipment.
See our comparison chart for a full list of features.
Smart Living Solutions
- Hardwired, for communal properties
- Comprehensive solution to transform your services
- Improves safety - reliable, fast digital connection
- Enriches lives, with additional wellbeing and safety options
- Online management for greater insight and control
- Enables integration for seamless expansion of services
Discover more.
SmartConnect- Hardwired, for communal properties
- Practical way to upgrade to digital
- Improves safety - reliable, fast digital connection
- Uses existing infrastructure
- Features to support safety & wellbeing
- Online management for greater insight and control
SmartLife
- Ground-breaking dispersed alarm system
- Supports independent living in the community
- Unprecedented connectivity - supports digital and mobile, as well as analogue compatibility
- Works with your existing telecare peripherals
- Features to support safety & wellbeing
- Online management for greater insight and control
Looking for a way to stagger your digital upgrade
We understand that upgrading to digital telecare is a significant investment, so we offer a number of ways to support you on your digital journey.
- Cloud based analogue to digital convertor
- Enables existing equipment to work over the digital network.
- Helps to bridge the gap to a full upgrade whilst you develop a longer term digital upgrade plan.
- Mitigates the risks of call failures
SmartConnect enables you to upgrade hardwired schemes to digital without the requirement to change wiring within the property
SmartLife enables you to upgrade to digital dispersed, without the requirement to invest in replacement telecare peripherals and pendants.
We offer flexible models to help reduce the initial investment in moving to digital and develop a long term plan for moving to digital services.
Looking for a digital monitoring service
Our innovative and robust monitoring and call handling solutions are designed for organisations in the housing, health and care sectors.
- Our digital monitoring service
- Proven solution with both digital and analogue capability
- Emergency telecare alarm calls
- Proactive wellbeing reminders
- Online management for greater insight and control
- Over 30 years' experience
- Our award-winning call handling platform
- Digital platform for monitoring centres, used by Appello and many others.
- Proven solution with both digital and analogue capability
- Intuitive to use, with all information in one place
- Integrates with management tools for insight and control
- Buildings and facilities call management
- Lone worker solutions, call overflow and disaster recovery
- Tailored to your business
- Proven solution with both digital and analogue capability
- Online management for greater insight and control
- Quality assured
Looking for advice about digital telecare
Digital telecare offers many benefits to housing providers but we understand that the practicalities of the transition can seem challenging. We’ve put together many resources to help as you embark on your digital journey.
Next steps
Read more information about our SmartTEC range, monitoring solutions and Appello Cloud Services. Ready to talk? Contact us to discuss your requirements and find out how our solutions can benefit your organisation.
