Why you must read...
Engage
Engaging your staff from the outset ensures they feel involved in the digital transition and builds enthusiasm for the technology. By involving them early, you gather valuable insights and address potential concerns before they become barriers.
Empower
Empowering staff with knowledge and hands-on experience helps build confidence in using digital telecare systems. Providing training, clear communication, and ongoing support is key to making the transition smooth and effective.
Innovate
Encouraging innovation fosters a culture where staff continually explore new ways to enhance services and improve customer experiences. Keeping your team informed about future developments helps maximise the potential of digital telecare solutions.
What to expect...
This guide provides practical strategies for engaging your staff in the transition to digital telecare, ensuring a smooth and successful rollout. You’ll discover how to involve your team early, address potential barriers, and build confidence through training and support.
By fostering engagement and excitement, you’ll maximise the benefits of digital telecare for both your staff and residents.
“It is a known risk that some analogue telecare devices may not be digitally compatible or perform as reliably on digital networks.”
Stephen Kinnock
Minister of State for Care
Department of Health and Social Care