Why you must read...
Discover
What the digital switchover is and why it could cause problems with your telecare services.
Understand
How you can tell if your telecare equipment is causing call failures, and why the rise of First Time Call Failures increases risk to residents.
Next steps
What you should do next and the five key steps to dealing with the digital switch.
What to expect...
The UK's telecoms network is undergoing a major shift from analogue to digital, impacting telecare services. This guide offers insights into the implications of this change for your services and the steps you need to take to ensure the safety and well-being of your clients.
Discover practical advice, key takeaways, and useful resources to navigate the digital switchover successfully.
“It is a known risk that some analogue telecare devices may not be digitally compatible or perform as reliably on digital networks.”
Stephen Kinnock
Minister of State for Care
Department of Health and Social Care