Digital Telecare Readiness Report: Bridging the Safety Gap (Part 1)
/Resource%20Cover%20Images/Digital%20Readiness%20Report%20Front%20Cover%20-%20Part%201.png?width=1000&height=592&name=Digital%20Readiness%20Report%20Front%20Cover%20-%20Part%201.png)
Are housing providers ready for the digital switchover challenge?
This was the question at the heart of the Digital Technology Housing Strategy Barometer from Housing LIN and Appello, with findings revealed in our two-part Digital Telecare Readiness Report 2026. With less than a year until the analogue switch-off, a new report from Housing LIN and Appello reveals a dangerous "awareness paradox": while 98% of housing providers know the deadline is coming, only 36% expect to complete their upgrades in time.
Key Findings...
The Confidence Gap
The majority of housing providers are satisfied with their progress, yet over half admit they lack the internal knowledge to make informed digital transition decisions.
Interim Solutions
Nearly half plan to use analogue-to-digital (A2D) converters, but supply chain pressures may leave late adopters stranded.
Safety vs. Innovation
While safety remains the priority, less than half of housing providers now see digital as a foundation for proactive, long-term resident care.
Three Critical Areas:
-
Risks of Delay: How limited industry capacity and supply chain pressures threaten upgrade timelines.
-
Safety vs. Tech: Why interim solutions like A2D converters and dispersed alarms may fail to meet safety and regulatory standards.
-
The Skills Gap: How a lack of internal expertise hinders a safe, effective transition before the deadline.
"Our aim is to bridge the gap so housing providers can confidently meet important safety goals without compromise – protecting the people relying on their services throughout the switchover and beyond."
Craig Barlow
Managing Director at Appello