The shift to digital technology is transforming the telecare industry but, with many new options on the market, it’s not always obvious which solution is best for you and your customers.
At Appello, we work with housing, health and care providers to deliver life-enhancing Technology Enabled Care services. We offer a number of digital solutions to empower individuals to feel safer, more connected and in control – and your staff to work more effectively.
We’ve put together some information below to help you find the right solution to meet your needs.
How can we help you?
I’m looking for digital telecare equipment.
Our SmartTEC range offers flexible digital telecare solutions for supported housing providers, with both hardwired and dispersed alarm systems for communal properties and independent living.
I’d like to stagger our digital upgrade
We understand that upgrading to digital telecare is a significant investment, so we offer a number of ways to support you on your digital journey.
I’m looking for a digital monitoring service
Our innovative and robust monitoring and call handling solutions are designed for organisations in the housing, health and care sectors.
I’d like advice about digital telecare
Digital telecare offers many benefits to housing providers but we understand that the practicalities of the transition can seem challenging. We’ve put together many resources to help as you embark on your digital journey.
I’m looking for digital telecare for myself or a loved one
If you are looking for telecare equipment for a loved one, visit our consumer shop.
You can also contact us to talk through your requirements and get your questions answered with one of our experienced team members.
Looking for digital telecare equipment
We can help if you need to upgrade your existing systems to make sure these are compatible with the digital network, are looking for equipment for new customers, or need to replace broken equipment.
Warden call system
Smart Living Solutions
– Hardwired, for communal properties
– Comprehensive solution to transform your services
– Improves safety – reliable, fast digital connection
– Enriches lives, with additional wellbeing and safety options
– Online management for greater insight and control
– Enables integration for seamless expansion of services
SmartConnect
– Hardwired, for communal properties
– Practical way to upgrade to digital
– Improves safety – reliable, fast digital connection
– Uses existing infrastructure
– Features to support safety & wellbeing
– Online management for greater insight and control
Dispersed alarm
SmartLife
– Ground-breaking dispersed alarm system
– Supports independent living in the community
– Unprecedented connectivity – supports digital and mobile, as well as analogue compatibility
– Works with your existing telecare peripherals
– Features to support safety & wellbeing
– Online management for greater insight and control
Looking for a way to stagger your digital upgrade
We understand that upgrading to digital telecare is a significant investment, so we offer a number of ways to support you on your digital journey.
A2D Converter – DigitalBridge
– Cloud based analogue to digital convertor
– Enables existing equipment to work over the digital network.
– Helps to bridge the gap to a full upgrade whilst you develop a longer term digital upgrade plan.
– Mitigates the risks of call failures
SmartTEC
SmartConnect enables you to upgrade hardwired schemes to digital without the requirement to change wiring within the property
SmartLife enables you to upgrade to digital dispersed, without the requirement to invest in replacement telecare peripherals and pendants.
Financial Models
We offer flexible models to help reduce the initial investment in moving to digital and develop a long term plan for moving to digital services.
Looking for a digital monitoring service
Careline – Inbound and outbound call handling services
– Our digital monitoring service
– Proven solution with both digital and analogue capability
– Emergency telecare alarm calls
– Proactive wellbeing reminders
– Online management for greater insight and control
– Over 30 years’ experience
CareNet EVO – Telecare call handling platform
– Our award-winning call handling platform
– Digital platform for monitoring centres, used by Appello and many others.
– Proven solution with both digital and analogue capability
– Intuitive to use, with all information in one place
– Integrates with management tools for insight and control
Out of Hours – Telecare and property call handling services
– Buildings and facilities call management
– Lone worker solutions, call overflow and disaster recovery
– Tailored to your business
– Proven solution with both digital and analogue capability
– Online management for greater insight and control
– Quality assured
Looking for advice about digital telecare
Insights
– What to consider when managing the transition to digital
– A guide to planning and procuring the right digital solution
– Does the shift to digital call for a new approach to telecare?
Video
– Digital Basics with Mark Stratford, Commercial Director
– Digital Diaries with The Guinness Partnership
– Blending People and Technology with Gill Atkey, Monitoring Service Director
– Open Collaboration with Carl Atkey, CTO
Case Studies
– Orbit and Appello partner to overcome the challenges of upgrading a 16th century independent living site.
– PA Housing’s digital journey to date and where they are headed for the future
– Tips and advice from innovative housing provider, Central & Cecil (C&C) on digital transformation