Navigating the Winter Surge

Workforce Readiness in Telecare Monitoring

Wednesday 18th November, 2-3pm
Webinar
Register here
Female operator in green shirt looking at camera

About this webinar

As winter approaches and emergency services face unprecedented demand, it is essential for monitoring centres to be fully prepared.

Join our webinar to explore how monitoring centres should prepare for seasonal surges, navigate call volume spikes, and optimise workforce planning to maintain seamless service delivery through the coldest months.

Key takeaways

  • Understanding Winter Pressures: View previous trends in winter call volumes and emergency surges.

  • Workforce & Recruitment Planning: Discover the importance of early seasonal recruitment and upskilling operators.

  • Hybrid & Remote Operational Continuity: Learn how cloud-based platforms enable seamless work-from-home capabilities to prevent service disruption.

  • Data-Driven Efficiency: Learn how centralised online portals ensure critical resident details are updated for immediate action.

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