Digital warden call systems, SmartConnect and Smart Living Solutions

Fully digital warden call solutions to empower resident safety

Future-proofed solutions with safety enhancements of end-to-end digital reliability, ensuring your residents are always protected and safe.

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Designed for the digital network

Fully end-to-end digital solutions designed with no analogue components or conversion.

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Future-proofed for success

Warden call and telecare solutions that will work today, tomorrow and as the digital network continues to evolve.

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Crafted by the best

Designed and delivered by teams with unrivalled experience, who lead the way with digital telecare.

Find a solution to match your needs

Smart Living Solutions

Revolutionise your warden call system with Smart Living Solutions, a fully end-to-end digital telecare system.

SmartConnect

Safeguard your residents with SmartConnect, a digital warden call solution focused on the essentials.

Smart Living Solutions

Smart Living Solutions goes beyond traditional warden call systems, offering a comprehensive digital telecare system that enhances resident safety and fosters community engagement.

Our end-to-end digital solution ensures reliable communication and instant emergency response, without restrictions on the number of calls offsite simultaneously.

Smart Living Solutions offers advanced features like video calling and remote device management that promote connection and operational efficiency. Unlike systems that rely on analogue components, Smart Living Solutions is built for the future, providing a scalable and adaptable solution that meets the evolving needs of your residents and staff.

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What’s included with Smart Living Solutions?

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Digital infrastructure

We provide a digital infrastructure, from CAT5 cabling to network and system components – critically, everything is digital.

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Alarm hub

Each home will have our award-winning touchscreen alarm hub, which enables alarm activation, video calling and much more.

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Telecare peripherals

Interoperable with alarm pendants, fall detectors, smoke alarms, movement sensors and many more  peripherals.

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Communal alarms

We can add alarm hubs around your property where you require them. These can be installed with or without video screens.

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Door entry

Select from a range of integrated door entry panels. With video entry, residents can clearly see who they are granting access to on their alarm hub.

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Site staff devices

We can provide a range of equipment to enable efficiency, improve communication and provide more flexible working for site staff.

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AppelloHQ

Site staff can manage equipment, programme devices, report and gain insights through our remote device management application, AppelloHQ.

Revolutionise your warden call system with Smart Living Solutions, a fully end-to-end, digital telecare platform.

Enhanced telecare

Fosters wellbeing and connection through integrated video calling, enabling face-to-face communication between residents and staff, as well as resident and resident.

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End-to-end digital

Ensures safer services with simultaneous call handling and proactive system health checks, eliminating call queuing and reducing downtime.

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Secure and robust

Safeguards sensitive data with robust TLS encryption, meeting industry standards for privacy and security.

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Future-proofed

Creates a flexible digital platform for seamless integration of future service developments, eliminating reliance on outdated analogue components.

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SmartConnect

SmartConnect offers a practical and efficient approach to digital warden call, ensuring residents remain connected and protected.
With its focus on core safety features, SmartConnect ensures residents can quickly and easily access assistance in an emergency.

The systems digital capabilities enable faster call connections, clearer communication, and enhanced peace of mind for both residents and staff. Choose a digital warden call solution that delivers essential functionality and prioritises resident safety.

Enquire now
Download brochure
Appello-SmartConnect (4)

What’s included with SmartConnect?

Tech-Appello

Digital infrastructure

SmartConnect has the capability to provide a digital infrastructure via CAT4 or above cabling. Critically, every system component is digital. 

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Alarm hub

Each home will have our SmartConnect alarm hub, which enables alarm activation, ‘I’m OK’ checks and voice calls with the door entry system.

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Telecare peripherals

From alarm pendants and fall detectors to smoke alarms and movement sensors, a wide range of peripherals connect to the alarm hub.

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Communal alarms

Around your property we can install SmartConnect alarm hubs to meet your requirements.

door entry

Door entry

Select from a range of integrated door entry panels. With video entry options available for managers to see who they are granting access to.

Phone-Desk-Appello

Site staff devices

We can provide a range of equipment to enable efficiency, improve communication and provide more flexible working for site staff.

Appello-HQ

AppelloHQ

Site staff can manage equipment, programme devices, report and gain insights through our remote device management application, AppelloHQ.

Safeguard your residents with SmartConnect, a digital warden call solution focused on the essentials.

Digital network compatibility

SmartConnect is designed to seamlessly integrate with the UK's evolving digital telecommunications network, ensuring uninterrupted service while future-proofing your investment.

Download brochure
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End-to-end digital

Ensures safer services with simultaneous call handling and proactive system health checks, eliminating call queuing and reducing downtime.

Download brochure
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Cost-effectiveness

SmartConnect offers a streamlined and affordable digital warden call solution, making it an ideal choice for housing providers seeking to upgrade their existing systems without extensive infrastructure overhauls.

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Ease of use

SmartConnect prioritises user-friendliness, featuring a simple and intuitive design that requires minimal training for both residents and staff.

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Still trying to weigh it up?

 

 

It depends what you are looking for, based on budget and your existing infrastructure – but we’re here to help you make an informed decision.

Digital Connectivity

(Compatibility with UK’s IP telecoms network.)

3s Connection speed

(To the monitoring centre.)

Simultaneous calling

(No call queues, multiple lines connecting to monitoring centre.)

I’m OK notifications

(Notify staff of wellbeing and requirement for wellbeing check.)

Staff management application

(Manage, check status and gain insights from equipment.)

Phone / Tablet app

(Access alarm via personal device.)

Resident Video and/or Voice calls

(Non-emergency and social calls between residents.)

Staff Video and/or Voice calls

(Video calling between staff and residents.)

Video door entry

(Receive calls from property entrance and provide access.)

Customisable and branded user interface

(Design interface to meet organisations requirements.)

3rd Party integrations

(Ability to use other services via the equipment and integrate existing housing services.)

BluetoothTM connectivity

(Connect to other Bluetooth devices.)

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SmartConnect

An entry-level alternative to SLS. Straightforward to implement.

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Voice Only
Staff Only
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Smart Living Solutions

The market-leading warden call solution for supported housing providers.

Unlimited
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Maybe you're not ready for a full digital switchover?

In which case you need our Analogue to Digital Converter - SmartBridge.

Find out how to bridge the gap

Talk to us about your warden call solution today

Our warden call solution experts are happy to discuss your requirements and needs. The team are knowledgeable in the field, with a wealth of experience, and welcome any questions you may have about our solutions. 

 

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denise-williams

"The potential for digital technology in the housing sector is huge; it’s really thanks to Appello’s vision and drive that we’re on this digital journey today."

Bruce Moore

CEO, Housing 21

Housing 21
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Frequently asked questions

Compatability

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