Appello's digital dispersed alarm, SmartLife

Peace of mind for you; safety for your residents

Our fully digital VOIP dispersed alarm offers unparalleled connectivity and future-proofed technology.

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Digital VOIP connectivity 

No reliance on call backs from the Alarm Receiving Centre (ARC) makes for a faster and more reliable connection, without the risk of conflicting calls and additional costs.

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Choice and flexibility

The only dispersed alarm compatible with a wide range of telecare peripherals, including those from other telecare manufacturers.

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Dual SIM resilience

If the primary SIM loses connectivity, a secondary roaming SIM, provided at no extra cost, ensures continuous service.

The complete digital dispersed alarm solution 

SmartLife seamlessly connects to the UK's digital networks, ensuring help is always on hand. It works with your existing telecare devices, offering unparalleled flexibility. 

With dual SIM technology and TLS encryption, SmartLife provides the most robust and secure connection available, giving you and your customers peace of mind. Plus, its backward analogue compatibility ensures a smooth transition to a fully digital future. 

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What’s included?

Alarm Hub

The core of the SmartLife system, the alarm hub, ensures reliable connectivity and communication with the ARC. With dual SIM slots and advanced VOIP technology, the hub guarantees that help is always accessible for those who rely on it.

Management platform

SmartLife is provided with access to AppelloDMP, our Device Management Platform, allowing for remote monitoring, configuration, and updates. Whether managing a single unit or a portfolio, AppelloDMP provides flexibility and efficiency.

Telecare devices

Provided with our SmartTrigger pendant, SmartLife also supports a variety of peripheral telecare devices via radio, wired input and Bluetooth connections. This includes those from other manufacturers, enhancing the system’s functionality and adaptability.

Designed with your residents
safety at heart

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Fully VOIP digital, for best connectivity

A true digital connection

SmartLife is connected to the alarm receiving centre (ARC) with no reliance on call backs that create delays and fees. 

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Flexible resilience whatever your set up

Multiple connectivity options

SmartLife offers the ability to use either Ethernet, 4G SIM or WiFi connectivity. 

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Digital with analogue backwards compatibility

Designed to meet your set up

Can be installed to use either digital or analogue protocols if you are not yet ready to switch.

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Automated system health checks

Added reassurance

SmartLife continuously checks both the health of the microphone and that the SIM is in operation. 

Let Appello simplify the digital telecare switchover for you

If you want a pain-free way to transition to digital telecare, we’d love to chat. Speak to one of our experts today.

Book Consultation
Understand the digital switchover
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Not every ‘Digital’ alarm is Digital

Those digital alarms, that rely in part on analogue technology, have their limitations now and can’t be guaranteed to function in the future.

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Connect with VOIP

Digital dispersed alarms connect users to monitoring centres. Some send alerts, requiring call-backs via the 2G network using both digital and analogue technologies, limiting reliability. Fully digital alarms use VOIP, opening a voice call over the digital telecoms network without the need for the operator monitoring centre to call back.  This ensures faster response, better clarity, reliability, and cost-effectiveness. With the 2G network's impending decommissioning, upgrading to fully digital alarms is crucial and the most future-proofed option.

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Multiple connection options

We all know sometimes a SIM card struggles for signal or there is a problem with the broadband, so different connection methods ensure help can be reached even if there are issues such as downtime. Multiple connectivity options like WiFi, Ethernet and dual SIM in dispersed alarms ensure reliable help, even during signal issues or internet outages, providing a robust and resilient service.

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Telecare compatibility

Compatibility with telecare devices from multiple manufacturers, gives you choices that can result in cost savings and enable you to deliver a tailored service to your customer. It enables you to keep using your existing devices, expanding your options and avoiding unnecessary replacements.

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FirstPort and Appello collaborate on Digital Telecare Monitoring.

“Satisfaction with a service that residents value highly is very important to our business. The Appello Careline monitoring service is probably the most important to our customers second only to their Development Manager” 

Samantha Gibson

Director, FirstPort Retirement Property Services

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Talk to us about SmartLife today

Our SmartLife experts are happy to discuss your requirements and needs. The team are knowledgeable in the field, with a wealth of experience, and welcome any questions you may have about our solutions. 

 

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