Your guide to telecare First Time Call Failures.
You deserve clarity, not confusion. That’s why, first and foremost we educate our customers - so you have all the facts at your disposal to empower your decision-making. Our guide to telecare First Time Call Failures (FTCF) explains why it is essential housing providers understand why they occur and what they should do to manage the problem.
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What is a First Time Call Failure?
- Why do First Time Call Failures occur.
- Why the digital switchover increases first time call failures.
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Guide to telecare First Time Call Failures
Download our latest report to discover how to protect your telecare services from First Time Call Failures including;
- The impact of the digital phone switchover on telecare services.
- The current rate of First Time Call Failures in the UK.
- Three steps to address call failures.
As the analogue switch-off in 2025 approaches, it’s critical for social housing and care services to upgrade their systems. Appello delivers telecare and careline services that are future-proof and easy to understand. This results in our clients being confidently prepared for the digital era, with systems that safeguard their residents.