1 in 10 emergency calls from analogue telecare equipment are impacted by the digital upgrade of the UK’s telecoms network.
For those not in a position to realise the benefits of a complete digital transition, or those partially through a programme, our analogue to digital converter Appello DigitalBridge is the answer to mitigating the safety and reputational risks of call failures.
Play Video
Appello DigitalBridge is an intelligent conversion application within the Appello Cloud.
It simply takes the analogue communication sent by the onsite equipment, converts it into a British Standards approved digital protocol and diverts it back to the digital monitoring centre in a language they completely understand – nearly eradicating first-time call failures and improving their user experience through a much better audio communication.
Benefits
Bridge the Gap
Appello DigitalBridge is the solution to bridge the gap before a full-scale upgrade to digital TEC equipment.
Nearly eradicates call failures
Mitigates the safety and reputational risks of call failures.
Multi protocol
Convert a range of different analogue protocols into several different digital protocols.
No installation
No requirement for the installation of any equipment on site.
Limitations
Not forever
It doesn’t overcome all the issues of analogue telecare systems including slow call connection times and call queues.
No additions
No value-added functionality like video-door entry or video calling.