We’re thrilled to announce that Appello has been shortlisted in two categories at the Housing Innovation Awards for 2025:
- Best Use of Data
- Most Innovative Supplier
These prestigious awards recognise our commitment to providing innovative solutions that help housing providers transition safely to digital telecare.
Best Use of Data
Our Best Use of Data shortlisting highlights our pioneering work in reporting and publishing analogue telecare First Time Call Failure (FTCF) data, empowering our customers to make informed decisions about their upgrade plans. Uniquely as the UK’s largest telecare monitoring provider, Appello publish each month a report into UK First Time Call Failures, with in depth details on the analogue telecare equipment and protocols most impacted.
Most Innovative Supplier
Our Most Innovative Supplier shortlisting celebrates the development of SmartBridge, our unique analogue to digital (A2D) converter. SmartBridge enables housing providers to seamlessly transition to digital telecare without compromising critical service features.
“We are committed to providing our customers with the best possible telecare solutions. These shortlisting’s highlight how our innovative products and services are helping housing providers make the transition to digital telecare both safely and with the right insights. We are proud to be recognised by the Housing Innovation Awards for our work in this area.”
Iain Hockings
Head of Marketing, Appello
You can find more details on the issue of first time call failures in our latest guide, which is available to download now
Talk to us to discuss your requirements and find out about our cost-effective and future proof digital solutions.
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