Looking for yourself or a loved one?
We provide emergency alarms and assisted living services to individuals across the UK.
Go to siteDigital telecare solution
SmartTEC is the UK’s leading range of fully digital hardwired and dispersed alarms. These offer greater choice and flexibility for supported housing providers, helping you deliver innovative and safer digital telecare services.
Our SmartTEC range empowers people to live independent and fulfilled lives. We provide practical options for upgrading to digital telecare, so you can ensure the safety of your services. Or discover how you can transform both your working practices and the experience of your residents with our flagship suite, Smart Living Solutions, for truly person-centred care.
Our digital telecare range
Unlock the power of digital
Our SmartTEC range is supported by Appello Cloud Services, management applications which provide a wealth of information and tools to help you manage and develop your digital telecare services.
Set up and supervise the use of devices, access individuals' records, and monitor equipment 24/7. Create reports for useful insights into data. Enable analogue to digital conversion for a safer connection. Integrate with additional services. And more…
Appello Cloud Services work in tandem with our SmartTEC products for safer, integrated and insight-led Technology Enabled Care.
| SmartConnect | SmartLife | Smart Living Solutions | |
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| Connectivity | Hardwired | Dispersed | Hardwired |
| Digital network ready |
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| Dual speech (i.e. telephone style conversation) |
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| 3s Connection speed (To the monitoring centre) |
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| Simultaneous calling (no call queues) | 4 Max | N/A |
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| I'm OK notifications |
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| Cloud management application |
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| Telecare Interoperable* |
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| Video / Voice calling | Manager only |
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| Integrated video door entry | Manager only |
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| Wifi output |
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| Bluetooth® connectivity |
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| Customisable & branded user interface |
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| Phone / Table app |
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| 3rd Party integrations |
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| Dual SIM |
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* Compatible with devices manufactured by Appello, Tunstall and Cair.