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Ground-breaking interoperability for a new digital era of Technology Enabled Care (TEC)

Introduction

Enabling you to maximise existing investments in TEC through interoperability

SmartLife, the UK’s first digital dispersed alarm with interoperability, is the latest addition to our SmartTEC range. Providing housing and care providers with the reassurance of compatibility with the UK’s digital telecoms network.

Interoperability

SmartLife provides you with greater choice and enables you to personalise services through interoperability.

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Connectivty

A future-proofed digital solution, with unprecedented connectivity that provides you with the confidence you are making a long term investment.

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I'm OK

Integrated feature with physical backlit button on the unit.

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Features and Benefits

Unprecedented digital connectivity

Offers both digital fixed line and mobile network connectivity. It operates on a range of alarm protocols including SCAIP (EN50134-9), NOWIP (BS8521-2) and 4G LTE/GSM.

Legacy compatible

Analogue equipped ARCs can connect via PSTN through BS8521-1 protocol.

Interoperable

Compatible with peripheral radio telecare devices manufactured by Appello, Tunstall and Cair.

I’m OK

Allows residents to let staff know if they require a visit.

Cloud Control

Upgrades and programming/re-programming can all be done via Appello Nexus.

Bluetooth Compatibility

SmartLife can connect to a range of Bluetooth speakers providing two-way audio anywhere in the home.

TLS encryption

Transport Layer Security (TLS) for the transporting of data over networks.

Digital experience

Approx. 3sec connection time to the monitoring centre with crystal clear dual speech.

Modern appearance

Stylish discreet design, with illuminated buttons.

Interoperability

Why interoperability is so important?

Interoperability enables technologies from multiple manufacturers to work together (where available). One device that can be integrated with peripheral devices manufactured by others in the market.

This provides you with:
  • Greater return on your existing investments in telecare peripherals.
  • Choice, which means you have flexibility when meeting the needs of your customer.
  • Options on when to replace existing peripheral devices during your move to digital.
  • The ability to enable customers to continue to use devices they are familiar with.
  • A competitively priced Technology Enabled Care market.

Our Digital TEC timeline

DRAG ME

The Appello Cloud enhances SmartLife, providing greater control, insight, and integration with your digital TEC services.

DigitalBridge
Convert analogue telecare protocols to safer digital protocols, for upgraded telecoms network, mitigating the risks of associated call failures.
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Appello CareNet
Award winning, Technology Enabled Care (TEC) digital call handling platform, cloud hosted for flexibility and scalability.
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Appello Nexus
Access and manage data from Smart Living Solutions on multiple sites across a housing providers estate. - COMING SOON
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Open Environment

Bluetooth Compatibility

SmartLife can connect with a range of Bluetooth products, including a range of speakers. These speakers can be used to extend the two-way voice functionality throughout the home, enabling easier communication between users, staff and emergency operators.

SmartTEC Range

Smart Living Solutions
Smart Living Solutions (SLS) is the market leading digital Technology Enabled Care (TEC) suite. Designed for the UK’s latest digital infrastructure, SLS integrates both safety and wellbeing technology into your customer’s home to improve wellbeing, happiness and enhance the role of those working in supported housing.
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SmartAlert
SmartAlert is our digital Technology Enabled Care suite, creating a safe, life-enhancing environment.
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SmartConnect
SmartConnect is our second fully digital Technology Enabled Care solution, but at a simpler level. SmartConnect contains the same principles as our SLS suite, without the touchscreen video communication.
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Case Studies

Blackpool Coastal Housing – Smart Living Solutions
Introduction Blackpool Coastal Housing (BCH) provides sheltered accommodation in 20 schemes across Blackpool, Lancashire. As an...
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East Northamptonshire Council – A Tailored Out of H...
East Northamptonshire Council and Appello working in partnership to develop a valuable and enhanced customer service to approxi...
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Plus Dane – Transforms resident monitoring with App...
Plus Dane Housing is a provider of residential and extra care housing for older people, across Merseyside and Cheshire. With...
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Insights

Latest From Appello
News Events/Webinars Resources Blog

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News
News Events/Webinars Resources Blog
Appello finalists in three categories at the Cloud Excellence awards!
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Appello launch cloud application DigitalBridge, enabling housing providers to mitigate risks of alarm call failures and take first steps to digital Technology Enabled Care.
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Appello named in Top 100 Best Companies to work for in the South East
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Event

Meeting expectations with digital telecare – Cardiff

Venue: Cardiff City Stadium, Cardiff, Wales

Date: Tuesday 18th August 2020

The event will provide an opportunity to hear about the latest digital telecare and monitoring services available, and provides an…

Webinar

4 enablers to a better living experience in supported housing

Venue: Online Webinar

Date: Thursday 8th October, 2020 1.30pm

What questions should supported housing providers be asking of their TECS suppliers to leverage innovation? How will cloud revolutionise TECS,…

Event

Meeting expectations with digital telecare – Newcastle

Venue: St James Part, Newcastle

Date: Thursday 13th August

The event will provide an opportunity to hear about the latest digital telecare and monitoring services available, and provides an…

Case Studies, Tele-Monitoring
Your Housing Group Case Study
Brochures
SmartAlert Brochure
Case Studies
Plus Dane Monitoring and AppelloSBR Case Study
Has video calling become the emergency service we all need?
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Considering digital telecare? Make sure you ask your telecare provider this question.
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Facing up to the digital telecare switchover – Housing providers need to forget 2025!
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Videos

SmartLife interview with Tim Barclay, CEO from Appello

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Testimonials

After seeing Appello's digital solution we've made a commitment to only install digital care solutions in our new developments.

Tony Tench CTO
Housing and Care 21

The use of digital tools whether directly or indirectly has proven of almost fundamental importance for communication and access to services in the current climate and the Appello SLS warden call system has had many benefits.

Denise Williams
Head of Support, Blackpool Coastal Housing

The new digital solution meets heightening customer demand for modern independent living and promotes digital inclusion. Appello’s offering is modern, well designed and fit for purpose, with one system alone giving us the ability to be responsive, preventative and promote digital inclusion.

Wendy Wells
Head of Policy and Business Implementation at Guinness Care