We are proud to announce that Appello has achieved the top position for monitoring on the Northern Housing Consortium (NHC) procurement framework for our call monitoring service, Careline. This recognition solidifies our reputation as a leading provider of call monitoring in the Technology Enabled Care (TEC) sector.
Across the UK we have five monitoring centres, managing in excess of 5.2 million calls every year. With a people-centric approach and meticulous training, our team of operators are dedicated to effectively managing critical situations with understanding and empathy.
In addition to being newly listed for our monitoring service, we have also retained our listings for our equipment, installations, and maintenance service. Achieving a place in four categories highlights our expertise and ability to deliver comprehensive digital telecare solutions and services that cater to the needs of our customers and end-users.
Appello has undergone a rigorous evaluation process to assess the standards of our products and services to achieve our listings on the NHC procurement framework. This showcases our dedication to innovation and quality. With products and services designed for the digital telecoms network, we are committed to ensuring reliability and safety for the future.
As reflected in our successful NHC procurement framework listings, housing providers can rely on Appello as a leading supplier of digital telecare solutions and monitoring to ensure the ongoing wellbeing and safety of their residents as the 2025 UK analogue to digital switchover deadline approaches.
A message from Craig Barlow:
“Being ranked as the number one provider for monitoring on the NHC procurement framework is a testament to Appello’s unwavering commitment to delivering a market leading, reliable and trustworthy call monitoring service. We will continue to strive to deliver the very best Technology Enabled Care products and monitoring services to positively impact the lives of vulnerable and elderly people living in the UK.”
– Craig Barlow, Managing Director at Appello