Simplyfying the switch to digital with telecare
you can trust
Digital thinking
from start to finish
When it comes to telecare services, we’ve been digital from the start, with trusted, market-leading solutions to set you up confidently for the future while ensuring the safety of your residents here and now.
Not ready for a full digital upgrade?
Discover our analogue to digital converter, SmartBridge, to protect your customers today.
The time to switch to digital is now…
20%
Analogue Telecare Calls failed in December 2024
You have a huge responsibility on your shoulders given the safety of your residents is at stake.
That’s why we educate our customers on the digital telecare switch, first. So you have all the facts at your disposal to make your decision with clarity and confidence.
Watch the video below to understand why the digital switch is increasing telecare first time call failures.
As your one-stop-shop for all things related to the imminent digital switchover,
we’re here to help you navigate the changes ahead.
Market leaders in digital telecare and Technology Enabled Care (TEC)
Over
50,000
vulnerable people
living safer lives, digitally connected by Appello.
Over
4 million
digital calls
managed by our Careline team.
Supporting
4 out of 5
of the UK's specialist housing providers
on their digital telecare journey.
“The use of digital tools whether directly or indirectly has proven of almost fundamental importance for communication and access to services in the current climate and the Appello SLS warden call system has had many benefits.”
Denise Williams
Head of support, Blackpool Coastal Housing
“We are really excited about the installation of SLS and the digital monitoring from Appello. We’ve seen the difference, from improved staff efficiency, to increased feelings of safety and reduced loneliness and social isolation for residents.”
Chris Birch
Older Persons Technology Lead, Plus Dane Housing
“The experience has been good from the very start, right through to the installation. We’ve received a really good service from Appello and really good advice, all the way through.”
John Israel
Business and Operations Manager, Cardiff Council
We’re already proudly supporting
Recent blog posts
Visit the blogThe truth about industry capacity issues and your move to...
3 min read
The Digital Telecare Briefing was formed and took an honest look at what progress the industry had made in moving to digital...
Why BT's revised digital switchover date isn't helpful
4 min read
BT announced a revised timeline for the digital phone switchover. This changes the end date for the upgrade work from Dec 2025 to...
What you should be looking for in a digital warden call...
4 min read
It's essential housing providers ensure their warden call services meet the demands of the new digital network.
A helping hand with your digital switchover
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