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We provide emergency alarms and assisted living services to individuals across the UK.

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Digital Warden Call System for Independent Living

Market leading warden call solutions

Appello developed and installed the UK’s first digital warden call system in 2016 and continue to lead the way with ground-breaking digital warden call alarm systems, that improve safety, security, and wellbeing. 

 

Designed foremost to ensure safe connectivity across the UK’s digital telecoms network, our award-winning warden call systems combine secure digital alarm connectivity with innovative enhancements. From improving living experiences through video communication to enabling housing providers to create efficiencies in their service delivery, our warden call alarms have been designed with input from thousands of customers. 

 

From consultation and design to installation and maintenance, we are always here for you and your customers. With over 45k digital warden call installations, our team have unprecedented experience which will enable us to provide you with a safe and seamless transition to digital.

Elderly man using warden call system, Smart Living Solutions in Corridor

Digital Solutions

Our warden call systems are digital from end-to-end, using industry standard protocols, designed to connect to any monitoring centre with digital capabilities. 

 

Digital design ensures compatibility with the UK’s upgraded telecoms network ensuring the fastest, safest and most reliable means of raising an emergency alarm. 

 

Appello provide a range of digital warden call solutions, to meet the differing needs of you and your customers, all designed specifically for the move from analogue to digital services.

Smart Living Solutions

Smart Living Solutions is the market-leading warden call system for supported housing providers. Take traditional warden call services to the next level, transforming the delivery of your services. Help the people living in your properties feel safer, more connected to loved ones and in control of their daily lives – and enable your staff to provide proactive and tailored support where it is needed.
Smart Living Solutions is the market-leading warden call system for supported housing providers. Take traditional warden call services to the next level, transforming the delivery of your services. Help the people living in your properties feel safer, more connected to loved ones and in control of their daily lives – and enable your staff to provide proactive and tailored support where it is needed.

Features

• Easy-to-use, touchscreen, video speech module with Bluetooth connectivity.

 

• Customisable interface, enabling you to decide on the features available to customers.

 

• Customise the design with your branding through the warden call system and provide access to other online services through the touch screen display.

 

• Offers face-to-face video calling with both staff and other residents, helping reduce social isolation and aid independence. Also provides video door entry for increased security and control.

 

• Access to AppelloHQ for staff management of equipment and reporting on system usage.

Woman using warden call system, Smart Living Solutions System
Caledonia Employees looking at SLS system
Elderly person using warden call system, SmartConnect unit
SmartConnect on wall

SmartConnect

SmartConnect can be installed on existing wiring for minimal site disruption whilst remaining future proofed for the digital network.

 

SmartConnect delivers the crucial safety benefits of digital telecare, enabling supported housing providers to replace existing systems and preserve vital services.

 

Straightforward to use, with a modern design and integrated features that help both your residents and staff. SmartConnect allows you to update traditional warden call, improve the safety and wellbeing of your residents, and empower your staff to work more effectively.

 

Features

• Easy-to-use speech module with ‘I’m OK’ functionality to support resident independence and efficient care delivery.

 

• Gives residents easy access to your telecare services, with a stylish and unobtrusive unit with illuminated buttons.

 

• Allows you to utilise existing multicore bus wiring where appropriate, making it a convenient solution for budget-sensitive projects.

 

• Enables you to broadcast messages to all SmartConnect speech units within a property at the same time for efficient communication.

 

• Access to AppelloHQ for staff management of equipment and reporting on system usage.

Integrations

We have an open protocol approach, providing compatibility with a wide range of equipment from various manufacturers, which offers you greater choice, flexibility and the ability to meet the needs of your individual customers.

AppelloHQ

All our warden call systems are provided with access to AppelloHQ, our application allowing you to manage all equipment within the property, report and view system usage and identity alerts.

AppelloApp

The AppelloApp can be used in conjunction with our warden call systems. Downloadable on a personal mobile phone or tablet, customer can access many of the features of the system directly through their own device, from the comfort of anywhere in their home.

Handset

We can provide a DECT solution with the warden call system, allowing onsite staff to make and receive calls. Alternatively, we can provide a mobile application solution that can be used on personal, or organisation issued mobile phones.

Door Panel

From security and accessibility to video and facial recognition, the requirements for door entry systems can differ. We offer you choice through a range of warden call integrated door entry systems that meet the needs of your organisation and customers.