Appello, a provider of digital telecare solutions, has announced that it has successfully acquired RedAssure Independent Living, a provider of telecare services from Worthing Homes.
RedAssure has been providing telecare for over 20 years offering its services and supplying dispersed alarms to 700 residents in their own homes, in and around the Worthing area. Appello has provided the monitoring services of RedAssure’s telecare solutions since 2010, as part of a contract with Worthing Homes, but it will now take on all the RedAssure customers as direct customers of Appello on October 1st, 2019.
Craig Barlow, Chief Finance Officer at Appello says: “Our acquisition of RedAssure is further testament to the significant strides we are taking to grow our monitoring services at Appello – a core part of our business. Our commitment to exceptional monitoring service and our forward-thinking approach with digital technology is greatly valued by our customers, and means we are well placed to maintain our position as the largest specialist digital monitoring centre in the UK.
Mr Barlow continues: “Having already provided monitoring services to RedAssure’s customers, we are pleased to ensure the continuation of the great customer experience they are used to, directly.”
Simon Anderson, Head of Customer Services at Worthing Homes says: “We chose Appello’s bid as they are clearly market leaders in the delivery of telecare services and one of the highest quality providers of monitoring services in the market. We’ve long been impressed with Appello’s focus on quality and commitment to digital transformation.”