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We provide emergency alarms and assisted living services to individuals across the UK.

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Discover SmartTEC, our suite of digital telecare and Technology Enabled Care solutions.


Developed by Appello, SmartTEC is the UK’s leading range of fully-digital hardwired and dispersed alarm Technology Enabled Care innovations.

From enhancing safety and wellbeing, to ensuring a safe digital connection, SmartTEC enables everyone to join the digital journey.

Discover our range of digital SmartTEC solutions for in a communal setting or an individual home

Smart Living Solutions
The market leading digital Technology Enabled Care (TEC) suite.

Designed for the UK’s latest digital infrastructure, SLS integrates both safety and wellbeing technology into your customer’s home to improve wellbeing, happiness and enhance the role of those working in sup ported housing.
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The answer for those who need to replace existing equipment with digital technology.

SmartConnect ensures the essential safety benefits of digital telecare are attainable to everyone.
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SmartLife, the UK’s first digital dispersed alarm with interoperability, is the latest addition to our SmartTEC range. Providing housing and care providers with the reassurance of compatibility with the UK’s digital telecoms network.
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Enhanced by the cloud

All of our SmartTEC range is supported and enhanced by Appello Cloud Services. This suite of cloud hosted applications provides greater access, control and insight from your Technology Enabled Care devices.

From managing devices to accessing customer information, all of these applications enable you to stay in control and meet customer service expectations, wherever you are.

Our SmartTEC range
From delivering digital connectivity through SmartLife and SmartConnect to transformation with Smart Living Solutions, our SmartTEC range has a solution for everyone.
Smart ConnectSmart LifeSmart Living Solutions
Digital network ready
Dual speech (i.e. telephone style conversation)
3s Connection speed (To the monitoring centre)
Simultaneous calling (no call queues)4 MaxN/A
I'm OK notifications
Cloud management application
Telecare Interoperable*
Video / Voice callingManager only
Integrated video door entryManager only
Wifi output
Bluetooth® connectivity
Customisable & branded user interface
Phone / Table app
3rd Party integrations

* Compatible with devices manufactured by Appello, Tunstall and Cair.