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Welcome to Appello the new home of Medvivo Careline


On 5th December, 2019, Appello, the UK’s largest telecare monitoring provider, successfully acquired Medvivo Careline Ltd, the telecare and out of hours call monitoring service from Medvivo Group.

Existing customers join over 200,000 individuals across the UK living happier, safer lives with the reassurance of Appello.

Services will continue to run as normal and the transition will be seamless for customers. Calls will continue to be managed in the same way and over the coming months we will look to further benefit customers using the depth of experience we have gained as the largest telecare monitoring centre in the UK.

To find out more about the acquisition of Medvivo Careline or to learn more about Appello please follow the below links.

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About Appello



Specialist telecare operators - Independent Living Solutions - Appello Independent Living Solutions




Business Customer

If you are a housing provider or local authority, looking for more information on the monitoring services provided by Appello, or for more information on the how the acquisition affects you.




Looking for yourself

If you are an individual looking for telecare equipment for yourself or if you are looking for information regarding your existing telecare service please call 0333 321 6470 (Opt 1).

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