Introduction Blackpool Coastal Housing (BCH) provides sheltered accommodation in 20 schemes across Blackpool, Lancashire. As an...
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We provide emergency alarms and assisted living services to individuals across the UK.
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Introduction
We work with you to deliver safer, happier and enriched communities through technology, people and innovation
We are market leaders in digital telecare and Technology Enabled Care (TEC), supporting organisations to transition to digital services smoothly and efficiently. If you are looking for digital telecare services, for yourself or a loved one, visit our consumer shop by clicking the button below.
Services
Appello SmartTEC
We have developed a family of SmartTEC solutions to help enable people to lead independent and fulfilled lives.
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Appello Careline Services
For those requiring monitoring services or who run their own monitoring centre.
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Appello Cloud Services
Six applications that provide everything you need for the delivery of life-enhancing, digital Technology Enabled Care.
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Consumer Shop
If you are looking for digital telecare services, for yourself or a loved one, visit our consumer shop.
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Appello Cloud Services
Enabling You To Embrace Cloud
Six applications that provide everything you need for the delivery of life-enhancing, digital Technology Enabled Care (TEC). Enabling you to deliver safer, flexible, and insight-led TEC services.
20+
Housing Providers utilise Appello Cloud
20+
Housing Providers utilise Appello Cloud
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Appello Cloud Services
6
Appello Cloud Services
Wherever you are, feel in control of your Technology Enabled Care (TEC) equipment with AppelloHQ.
A gateway to manage and gain insight from the data held on service users within the monitoring centre.
Convert analogue telecare protocols to safer digital protocols, for upgraded telecoms network, mitigating the risks of associated call failures.
Award winning, Technology Enabled Care (TEC) digital call handling platform, cloud hosted for flexibility and scalability.
Add-on integration service for AppelloSBR providing a deeper level of insight into customers wellbeing from multiple devices.
Wherever you are, feel in control of your Technology Enabled Care (TEC) equipment with AppelloHQ.
A gateway to manage and gain insight from the data held on service users within the monitoring centre.
Convert analogue telecare protocols to safer digital protocols, for upgraded telecoms network, mitigating the risks of associated call failures.
Award winning, Technology Enabled Care (TEC) digital call handling platform, cloud hosted for flexibility and scalability.
Add-on integration service for AppelloSBR providing a deeper level of insight into customers wellbeing from multiple devices.
Coming soon…
Appello Careline Solutions
Enabling You To Move To Digital Monitoring
An award-winning service delivering the most forward-thinking monitoring and call handling solutions to the housing, health and care sector. For those requiring monitoring services or who run their own.
SmartTEC
Enabling You To Move To SmartTEC
We have developed a family of SmartTEC solutions to help enable people to lead independent and fulfilled lives through the use of Technology Enabled Care.
25,000 +
Digital Technology Enabled Care service users
25,000 +
Digital Technology Enabled Care service users
500 +
Digital developments across the UK
500 +
Digital developments across the UK
Case Studies
East Northamptonshire Council and Appello working in partnership to develop a valuable and enhanced customer service to approxi...
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Background Cardiff Council is responsible for nine supported community living schemes across the region, these schemes provide ...
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Testimonials
Tony Tench
Chief Operating Officer, Housing21
Denise Williams
Head of Support, Blackpool Coastal Housing
Wendy Wells
Head of Policy and Business Implementation at Guinness Care
We Have Been Leading The Way
For Over Three Decades
DRAG ME
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Appello Careline (the CarelineUK) receives first emergency monitoring call.
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Appello expands the scope of service to include management & commissioning of telecare technology.
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Appello Careline becomes the largest monitoring centre in the UK, and continue to grow to support over 230,000 connections.
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Develop CareNet the UK’s first digital call handling platform. Appello becomes UK’s only digital TEC monitoring centre.
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Appello launch Smart Living Solutions, UK’s first digital emergency call and wellbeing system. This grows to support over 10,000 people in 24 months.
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CareNet is awarded Best Use of Technology at UK Contact Centre Awards, whilst Appello Careline reaches over half a million digital calls received.
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Appello leads the way in becoming
accredited onto the new Quality Standards Framework (QSF) set by industry body TSA. -
Launch Appello Cloud, a range of internet hosted services including remote access capabilities to support customers during COVID-19.
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Appello introduces SmartLife and SmartConnect into their SmartTEC range.
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Appello and Housing 21 awarded Best Use of Technology in Seniors Housing.
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Appello complete SLS installation in 500th housing development and surpass milestone of managing over 10 million digital calls.
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Over 25,000 digitally connected customers.
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Appello surpass milestone of managing over 10 million digital calls.
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Appello become members of the UK Contact Centre Forum.
Insights
Latest From Appello
News
Events/Webinars
Resources
Blog
Currently showing:
News
Event
Venue: Cardiff City Stadium, Cardiff, Wales
Date: Tuesday 18th August 2020
The event will provide an opportunity to hear about the latest digital telecare and monitoring services available, and provides an...
Webinar
Venue: Online Webinar
Date: Thursday 8th October, 2020 1.30pm
What questions should supported housing providers be asking of their TECS suppliers to leverage innovation? How will cloud revolutionise TECS,...
Event
Venue: St James Part, Newcastle
Date: Thursday 13th August
The event will provide an opportunity to hear about the latest digital telecare and monitoring services available, and provides an...
Videos
Meeting expectations with digital telecare – a customer’s journey
Play VideoOur careline service – Providing reassurance to families and friends
Play VideoSmartTEC Suite
Play Video