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Enabling Housing And Care Providers To Take Advantage of A Digital Era Of Technology Enabled Care (TEC)

Providing you with the essentials of digital Technology Enabled Care – a safe connection


We work with you to deliver safer, happier and enriched communities through technology, people and innovation

As market leaders in digital telecare and Technology Enabled Care (TEC), we support you to transition to digital services.


Appello Cloud Services
Six applications that provide everything you need for the delivery of life-enhancing, digital Technology Enabled Care.
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Appello Careline Services
For those requiring monitoring services or who run their own monitoring centre.
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Appello SmartTEC
We have developed a family of SmartTEC solutions to help enable people to lead independent and fulfilled lives.
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Case Studies

Blackpool Coastal Housing – Smart Living Solutions
Introduction Blackpool Coastal Housing (BCH) provides sheltered accommodation in 20 schemes across Blackpool, Lancashire. As an...
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East Northamptonshire Council – A Tailored Out of H...
East Northamptonshire Council and Appello working in partnership to develop a valuable and enhanced customer service to approxi...
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Cardiff Council transforms community living schemes with ...
Background Cardiff Council is responsible for nine supported community living schemes across the region, these schemes provide ...
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At Housing & Care 21, we decided not to invest in analogue systems going forward as these are yesterday’s technology. We are committed to providing a more contemporary service, fit for modern times, and going digital allows us to look at new service models.

Tony Tench
Chief Operating Officer, Housing21

The use of digital tools whether directly or indirectly has proven of almost fundamental importance for communication and access to services in the current climate and the Appello SLS warden call system has had many benefits.

Denise Williams
Head of Support, Blackpool Coastal Housing

The new digital solution meets heightening customer demand for modern independent living and promotes digital inclusion. Appello’s offering is modern, well designed and fit for purpose, with one system alone giving us the ability to be responsive, preventative and promote digital inclusion.

Wendy Wells
Head of Policy and Business Implementation at Guinness Care

We Have Been Leading The Way
For Over Three Decades



Latest From Appello
News Events/Webinars Resources Blog

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News Events/Webinars Resources Blog
Appello surpass milestone of managing over 10 million digital calls
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Appello become members of the UK Contact Centre Forum
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Appello and Housing 21 awarded Best Use of Technology in Seniors Housing
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Meeting expectations with digital telecare – Newcastle

Venue: St James Part, Newcastle

Date: Thursday 13th August

The event will provide an opportunity to hear about the latest digital telecare and monitoring services available, and provides an...


Meeting expectations with digital telecare – Cardiff

Venue: Cardiff City Stadium, Cardiff, Wales

Date: Tuesday 18th August 2020

The event will provide an opportunity to hear about the latest digital telecare and monitoring services available, and provides an...


4 enablers to a better living experience in supported housing

Venue: Online Webinar

Date: Thursday 8th October, 2020 1.30pm

What questions should supported housing providers be asking of their TECS suppliers to leverage innovation? How will cloud revolutionise TECS,...
Case Studies
Plus Dane Monitoring and AppelloSBR Case Study
SmartAlert Brochure
Case Studies, Tele-Monitoring
Your Housing Group Case Study
Why we are fully behind the TAPPI report
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Digital Telecare, Guide, Staff, Telecare
Five reasons why it’s important to engage your staff with digital telecare  
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Case Study, Digital, Digital Transformation, TEC
PA Housing’s digital journey to date and where they are headed for the future
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Meeting expectations with digital telecare – a customer’s journey

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Our careline service – Providing reassurance to families and friends

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