Award winning, digital Technology Enabled Care call handling platform – with no limits.
Looking for yourself or a loved one?
We provide emergency alarms and assisted living services to individuals across the UK.
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The only fully digital Technology Enabled Care (TEC) call handling platform.
Appello CareNet is designed to enable your organisation to take advantage of the new digital era of Technology Enabled Care.
As part of Appello Cloud Services the cloud hosted platform is dynamic and expandable to support your organisation as it evolves with developments in service delivery and technology. Furthermore, the platform delivers unrivalled levels of data security, and rigour to ensure you are always compliant and always prepared for that next emergency call.
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Winner of 'Best Use of Technology' at the UK Contact Centre Forum awards
Features
Proven
Digital call handling solution, receiving over 300,000 digital calls and 5 million calls in total annually.
Remote working
Proven to deliver seamless remote working solutions for monitoring providers.
Cloud hosted platform
Enables expansion of service and capabilities – leading to greater levels of information and better customer service.
TEC Features
Designed specifically to support the role of an Technology Enabled Care (TEC) monitoring operator.
Scale
Operates in the UK’s leading monitoring centre, supporting over 230,000 connections.
Secure and Robust
Utilises a Microsoft SQL database for the storage of data, hosted in commercial grade data centres.
Learn more about Appello CareNet
How has CareNet supported Appello's digital strategy?
Tim Barclay, CEO of Appello explains how CareNet supports Appello's digital strategy.
Why would you recommend Appello CareNet?
Tim Barclay, CEO of Appello explains why he would recommend Appello CareNet to a customer.
What is CareNet? Why would you recommend it?
Gill Atkey, Monitoring Services Director at Appello explains what CareNet is and why she would recommend it to customers.
How does CareNet ensure calls are prioritised?
Carl Atkey, Chief Technical Officer at Appello explains how CareNet pushes calls and ensures they are prioritised in the right way.
How has CareNet supported Appello's digital strategy?
Tim Barclay, CEO of Appello explains how CareNet supports Appello's digital strategy.
Why would you recommend Appello CareNet?
Tim Barclay, CEO of Appello explains why he would recommend Appello CareNet to a customer.
What is CareNet? Why would you recommend it?
Gill Atkey, Monitoring Services Director at Appello explains what CareNet is and why she would recommend it to customers.
How does CareNet ensure calls are prioritised?
Carl Atkey, Chief Technical Officer at Appello explains how CareNet pushes calls and ensures they are prioritised in the right way.
How does CareNet support with training and development of an operator?
Carl Atkey, Chief Technical Officer at Appello explains how CareNet supports training and developments of operators.
Carl Atkey - Why would you recommend CareNet and what are the benefits?
Carl Atkey, Chief Technical Officer at Appello explains why he would recommend CareNet and the benefits it has for customers.
Download our Appello CareNet Brochure
Book a demo today
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